A: GoToMyPC uses one of the several ports that are usually left open for users to access the Internet (port 80 or 443).Q: Which port numbers does GoToMyPC use, and can I change the port numbers?.Ensure needed firewall rules are created specifically PORT 8200.Re-install the software uninstalled in step 1.Uninstall the GoToAssist, GoToMeeting, GoToWebinar, or GoToMyPC software through the Control Panel.Did you find other solutions to fix your GoToMeeting screen sharing issues? Let us know in the comments below.
If the issue persists, reinstall the app or switch to a different video meeting service.
#INSTALL GOTOMEETING INSTALL#
If you’re unable to share your screen using GoToMeeting, install the latest app version, launch a new incognito browser tab, and go to. Alternatively, if screen sharing is an important feature to you, consider switching to a different video meeting program such as Zoom, Skype, or Teams. Maybe they need to disable the screen sharing restrictions they set in place. If nothing works, contact your IT admin for further help. This should fix any corrupted files that could be breaking the screen sharing feature.
#INSTALL GOTOMEETING UPDATE#
Fortunately, the latest GoToMeeting update has successfully fixed the software compatibility issues.Īs a last resort, you can uninstall GoToMeeting and reinstall a fresh app version. Many users complained they could not share their screen after upgrading to Big Sur. If you recently updated your Windows 10 or macOS version, make sure to install the latest GoToMeeting app version as well. Restart GoToMeeting and check if the screen sharing feature works now.Enable the following options: Allow apps to access your camera and Allow desktop apps to access your camera.Go to Settings, select Privacy, and select Camera (left-hand pane).While Windows 10 doesn’t have a specific screen sharing privacy setting, do make sure to enable camera and microphone access for GoToMeeting. Check the GoToMeeting checkbox to allow the app to capture your screen.Then select Screen Recording (left-hand pane).Click on the Apple icon and go to System Preferences.Make sure to allow apps to capture your screen otherwise, the feature won’t work. Your MacBook requires permission for screen capture and sharing. Restart your browser and check the results. Additionally, clear your browser cache and install the latest browser version available.
If you still can’t share your screen, log in to your GoToMeeting account in a new incognito browser window. Keep in mind that screen sharing works only in the Chrome web browser. Check if web-based screen sharing is available. Launch Chrome, open a new browser tab, and go to. Your IT admin may have set up strict screen sharing settings preventing you from using third-party tools to share your screen with other users. Your GoToMeeting desktop or mobile app is subject to software and firewall restrictions.
#INSTALL GOTOMEETING HOW TO#
How to Fix GoToMeeting Screen Sharing Issues Use GoToMeeting in Your Browser So, let’s explore how you can troubleshoot this problem. Well, not being able to present real-time visual data on your screen can make you less convincing. Not being able to share your screen with the other meeting attendees can be really frustrating, especially when you’re trying to make a point. But sometimes, the service fails to work as intended.
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